"So a year ago we bought our first Amana HE HVAC system from Jerns. Super pleased! They even moved it from the old location to the new one we wanted it placed at. Fast forward to this year. Our rentals furnace goes out mid March.....first call? Jerns! Diagnosed the issue in 2 trips (due to multiple issues/possible causes), it was a bad mother board :(.... so again we had jerns put in a unit at this location as well. So we have 2 complete AMANA HE systems. Bob and his staff are second to none! Today we had to call because our evap coil was frozen. The culprit was a plugged (pollen, grass, etc) outside unit. Fixed in no time flat (only thing beside pressures I didn't check). Best part? Because of the package we bought we had a multi year parts and labor warranty. So the visit cost us $0.00! If we need a 3rd unit anytime soon we will be calling Bob again!"